U.S. MISSION MOROCCO VACANCY ANNOUNCEMENT GREETER Announcement Number: 16-09

U.S. MISSION MOROCCO VACANCY ANNOUNCEMENT

GREETER

Announcement Number: 16-09

OPEN TO:                  ALL INTERESTED CANDIDATES

POSITION:                GREETER

OPENING DATE:     Wednesday, February 24, 2016

CLOSING DATE:     Wednesday, March 9, 2016

WORK HOURS:       Full-time, 40 hours/week

SALARY:                 *Ordinarily Resident: Gross Salary DH 86,545 p.a. (Starting Salary based on 40                                     hours including allowances, competitive bonus and benefits package. U.S.                                             Mission will withhold from your gross salary employee's portion of the CNSS                                       and CIMR contributions, health/life/disability insurance contributions as well                                       as all tax obligations as imposed by the US and/or host country governments)

                                    (Position Grade: FSN-2)

*Not-Ordinarily Resident: $22,502 p.a. (Starting Salary based on 40 hours)

(Position Grade: FP-BB following confirmation by Washington)

LENGTH OF APPOINTMENT: THIS IS A LIMITED APPOINTMENT NOT TO EXCEED THREE MONTHS FROM THE DATE OF HIRE.

NOTE: ALL ORDINARILY RESIDENT (OR) APPLICANTS (see appendix A for definitions) MUST HAVE THE REQUIRED WORK AND/OR RESIDENCY PERMITS TO BE ELIGIBLE FOR CONSIDERATION.

The U.S. Consulate General in Casablanca is seeking an individual to work as Greeter for the Consular Section.

BASIC FUNCTION OF POSITION:

The incumbent maintains and facilitates an orderly entrance and exit of all visa applicants into and out of the waiting areas according to the American Consulate's security requirements. Verifies arriving applicants’ identities against the daily Applicant Entry List, checks that applicants have all required documentation with them, and ensures that the documentation is in order. At times, the Greeter may be asked to assist security guards with duties - such as returning items left with security when applicants leave, or may be asked to assist in the waiting room to handle simple questions/requests from the applicants.

QUALIFICATIONS REQUIRED:

NOTE: All applicants must meet all qualifications and provide supporting documentation for each criterion below.

 Education: Completion of high school is required. 

Experience: Minimum of two years in public service/customer relations oriented position is required.

Language: Level 3 (good working knowledge) in English, Arabic, and French is required.

Knowledge:

Basic knowledge to comprehend visa applications is required.

Abilities and Skills:

Strong interpersonal skills to tactfully deal with demanding members of the public are required.

SELECTION PROCESS: When qualified, applicants who are U.S. Citizen Eligible Family Members

(USEFMs) and/or preference-eligible U.S. Veterans are given a preference in hiring. Therefore, it is essential that these applicants make themselves known as having a hiring preference and specifically address the requiredqualifications above in their application.

HIRING PREFERENCE ORDER:

(1) USEFM who is ALSO a preference-eligible U.S. Veteran

(2) USEFM OR a preference-eligible U.S. Veteran

(3) FS on LWOP

ADDITIONAL SELECTION CRITERIA:

1. Management may consider the following when determining successful candidacy: nepotism, conflicts of interest, budget, and residency status.

2. Current OR employees serving a probationary period are not eligible to apply. Current OR employees with an Overall Summary Rating of Needs Improvement or Unsatisfactory on their most recent Employee Performance Report (EPR) are not eligible to apply.

3. Current NOR employees hired on a Family Member Appointment (FMA) or a Personal Service Agreement (PSA) are not eligible to apply within the first 90 calendar days of their employment, unless they have a When Actually Employed (WAE) work schedule.

4. Current Ordinarily Resident employees must serve in the same position for a period of 52 weeks before being eligible to apply for advertised positions. A waiver to this requirement by the employee and cleared by the American supervisor must be submitted to the Human Resources Officer for approval prior to applying for a position.

5. Applicants selected will be subject to a government security background investigation and must meet eligibility and suitability requirements of the employing agency.

6. Applicants are required to complete and sign the drug use statement regarding any prior drug usage before they can be considered for the vacant position. The responses to the drug use statement will be used to determine eligibility for DEA employment as a PSA contractor.

HOW TO APPLY: Applicants must submit the following documents to be considered:

1. Universal Application for Employment (UAE) (Form DS-174), which is available on our website or by contacting Human Resources.

2. Any additional documentation that supports or addresses the requirements listed above (e.g. transcripts, degrees, etc.)

IMPORTANT: Applicants claiming a U.S. Veteran’s preference must submit written documentation

confirming eligibility (e.g., Member Copy 4 of Form DD-214, Letter from the Veteran’s Administration, or certification documenting eligibility under the VOW Act with an expected discharge no later than 120 days after the certification is submitted) by the closing date of the vacancy announcement. If the written documentation confirming eligibility is not received in the HR office by the closing date of the vacancy announcement, the U.S. Veteran’s preference will not be considered in the application process. Specific criteria for receiving a U.S. Veteran’s preference may be found in HR/OE’s Family Member Employment Policy (FMEP).

SUBMIT APPLICATION

a) By mail to: Human Resources Office

Attention: Vacancy Announcement 16-09

Address: Km 5.7, Avenue Mohammed VI, Souissi, Rabat 10170

b) By e-mail: RecruitmentRabat@state.gov

Important: If your application has been selected for further consideration, you will be contacted within 3-6 weeks from the closing date of this vacancy announcement for further testing and/or interview.

EQUAL EMPLOYMENT OPPORTUNITY: The U.S. Mission provides equal opportunity and fair and equitable treatment in employment to all people without regard to race, color, religion, sex, national origin, age, disability, political affiliation, marital status, or sexual orientation. The Department of State also strives to achieve equal employment opportunity in all personnel operations through continuing diversity enhancement programs. The EEO complaint procedure is not available to individuals who believe they have been denied equal opportunity based upon marital status or political affiliation. Individuals with such complaints should avail themselves of the appropriate grievance procedures, remedies for prohibited personnel practices, and/or courts for relief.

Appendix A - DEFINITIONS

Eligible Family Member (EFM): An EFM for employment purposes is defined an individual who meets all of the following criteria:

 U.S. Citizen or not a U.S. Citizen; and

 Spouse or same-sex domestic partner (as defined in 3 FAM 1610); or

 Child, who is unmarried and under 21 years of age or, regardless of age, is incapable of self-support. The term “child” shall include, in addition to natural offspring, stepchild, adopted child, and a child under legal guardianship of employee, spouse, or same-sex domestic partner when such child is expected to be under legal guardianship until 21 years of age and when dependent upon and normally residing with the guardian; or

 Parent (including stepparents and legally adoptive parents) of employee, spouse, or same-sex domestic partner, when such parent is at least 51 percent dependent on the employee for support; or

 Sister or brother (including stepsisters and stepbrothers, or adoptive sisters or brothers) of the employee, spouse, or same-sex domestic partner when such sibling is at least 51 percent dependent on the employee for support, unmarried, and under 21 years of age, or regardless of age, incapable of selfsupport; and

 Listed on the travel orders or approved Form OF-126 of a sponsoring employee, i.e., a direct-hire

Foreign Service, Civil Service, or uniformed service member who is permanently assigned to or

stationed abroad or; and

 Is under chief of mission authority.

U.S. Citizen Eligible Family Member (USEFM): A USEFM is an individual who meets all of the following criteria:

 U.S. Citizen; and

 Spouse or same-sex domestic partner (as defined in 3 FAM 1610) of the sponsoring employee; or

 Child of the sponsoring employee who is unmarried and at least 18 years old; and

 Listed on the travel orders or approved Form OF-126 of a sponsoring employee, i.e., a direct-hire Foreign Service, Civil Service, or uniformed service member who is permanently assigned to or stationed abroad; and resides at the sponsoring employee’s post of assignment abroad, and is under chief of mission authority; or

 resides at an Involuntary Separate Maintenance Allowance (ISMA) location authorized under 3 FAM 3232.2; or

 Currently receives a U.S. Government retirement annuity or pension from a career in the U.S. Foreign Service or Civil Service.

Appointment Eligible Family Member (AEFM): An AEFM is an individual who meets all of the following criteria:

 U.S. Citizen; and

 Spouse or same-sex domestic partner (as defined in 3 FAM 1610) of the sponsoring employee; or

 Child of the sponsoring employee who is unmarried and at least 18 years old; and

 Listed on the travel orders or approved Form OF-126 of a sponsoring employee, i.e., a direct-hire Foreign Service, Civil Service, or uniformed service member who is permanently assigned to or stationed abroad; and

 Is under chief of mission authority; and

 Is residing at the sponsoring employee's post of assignment abroad; and

 Does NOT currently receive a U.S. Government retirement annuity or pension from a career in the U.S.

Foreign Service or Civil Service.

Member of Household (MOH): A MOH is an individual who meets all of the following criteria.

 A MOH is someone who accompanies or joins a direct-hire Foreign Service, Civil Service, or uniformed service member permanently assigned to or stationed abroad; and

 A MOH must be officially declared to the COM by the sponsoring employee as part of his/her household;and

 A MOH is under COM authority;

 A MOH may include a parent, unmarried partner, other relative, or adult child;

 A MOH may or may not be a U.S. Citizen;

 A MOH is not an EFM;

 A MOH is not listed on the travel orders or approved Form F-126 of a sponsoring employee.

Not Ordinarily Resident (NOR) – An individual who meets the following criteria:

 An EFM, USEFM or AEFM of a direct-hire Foreign Service, Civil Service, or uniformed service

member permanently assigned or stationed abroad; or

 Has diplomatic privileges and immunities; and

 Is eligible for compensation under the FS or GS salary schedule; and

 Has a U.S. Social Security Number (SSN); and

 Is not a citizen of the host country; and

 Does not ordinarily reside in the host country; and

 Is not subject to host country employment and tax laws.

Ordinarily Resident (OR) – An individual who meets the following criteria:

 A citizen of the host country; or

 A non-citizen of the host country (including a U.S. citizen or a third-country national) who is               locally resident and has legal and/or permanent resident status within the host country and/or who       is a holder of a non-diplomatic visa/work and/or residency permit; and/or

 Is subject to host country employment and tax laws.